HR for Non-HR Managers is a hands-on HR training course for line managers and team leaders who lead people without an HR background. Most people decisions are made outside the HR department: who to hire, how to set goals and give feedback, how to handle conflict and how to keep good people. This course gives non-HR managers the practical HR knowledge to make those decisions well, and to work with HR as a partner rather than a gatekeeper.
The training covers the work that HR and line managers share: workforce planning, recruitment and selection, job analysis and job descriptions, performance management and appraisal, employee relations, engagement, and learning and development. It also covers what managers now face every day: remote and hybrid working, digital HR and collaboration tools, strategic workforce planning, wellbeing and agile working. Sessions are live and interactive, built around your managers’ own situations, and the program runs in English or Arabic, in house or live online.
01Use the core people processes with confidence, and know where the manager’s part ends and HR’s begins
02Run a structured, competency-based interview and make a fair, documented hiring decision
03Set clear goals, give regular feedback and hold a performance conversation that ends with an agreed plan
04Handle a first conflict or conduct issue well, and know when and how to bring in HR
05Spot early signs of disengagement and act on the drivers a manager controls
06Agree a development plan for each team member, with HR as a partner
Course content
What the course covers
Module 1HR and managers: who does whatThe people work you share with HR, and where your part ends
Module 2Workforce planning and job designJob analysis, job descriptions and planning the team you need
Module 3Recruitment and selectionStructured interviews, scoring and fair hiring decisions
Module 4Performance managementGoals, feedback, appraisal and the performance conversation
Module 5Employee relationsConflict, conduct and when to involve HR
Module 6Engagement and retentionThe drivers a manager can influence, week to week
Module 7Learning and developmentCoaching, development plans and growing your people
Module 8Leading today’s teamsRemote and hybrid work, digital HR tools, wellbeing and agile ways of working
How it runs
Live and interactive, in English or Arabic, in house or live online. Short inputs, then practice on your managers’ own cases: interviews, feedback conversations, difficult conversations and team plans. Length and depth are agreed with you; the course leaflet shows the standard outline.
Who should attend
Line managers, team leaders, supervisors and function heads outside HR who hire, appraise, develop or lead people, including new managers in their first people role. HR business partners who support them also benefit.
Line managers, team leaders and function heads outside HR who hire, develop and lead people.
What does it cover?
The people work managers share with HR: workforce planning, recruitment and selection, performance management, employee relations, engagement, learning and development, and leading remote and hybrid teams.
Is it practical?
Yes. Managers practice on their own cases, such as a structured interview or a feedback conversation, and leave with a development plan for their team.
How long is it?
Length and depth are agreed with you, based on your managers’ experience and goals. A proposal sets out the scope, plan and fee.
Is it available in Arabic?
Yes. It can be delivered in Arabic or English.
Can it run for our organization?
Yes. It can run as an in-house program for your managers, on site or live online. Request a proposal.
Leadership cohort