Certificate in learning & development management

Certificate in learning & development management

Instructor-led Training Course

From Analysis to Design, Development, Implementation and Evaluation of training, learn what is needed to become a key strategic partner within your organization.


On March 11th, the World Health Organization declared the coronavirus a global pandemic and the world as we knew it completely changed. While many businesses shut down and millions of workers began working from home, nearly all organizations had to rapidly rethink how and where we work. In this “New Normal” of work, traditional approaches to training management and delivery are being rethought and redesigned, using new technologies, to allow for enhanced digital learning. The role of L&D is also being rewritten to include new and meaningful responsibilities such as employee wellbeing and mental health.

From Analysis to Design, Development, Implementation and Evaluation of training; this highly interactive workshop provides the practical tools and approaches you need to develop a solid working relationship with your team, customers and stakeholders in the New Normal of work. It is packed with case studies and critical insights and is delivered by a world-class trainer.


  • Manage resources, processes and technology to develop and deliver training solutions
  • Formulate a Digital L&D Strategy that works for your future needs
  • Determine when employees need training and the best type of training given
  • Recognize the key characteristics that make training programs successful
  • Weigh the costs and benefits of different training methods, solutions and vendors
  • Describe the new competencies and responsibilities of the post-pandemic L&D professional
  • Develop virtual training platforms in line with the New Normal of work


  • Training & Development Managers
  •  Consultants
  • Specialists, Officers
  • Coordinators and HRBPs with Training & Development responsibilities


A balanced approach between PowerPoint presentationfacilitated discussioncase studies and action-learningindividual exercises and group-based activities will ensure the direct transfer of skills, information and relevant practical experience and will show you how to fundamentally rethink and redesign your approach to managing and delivering training solutions, your digital L&D strategy and your role as a post-pandemic L&D professional.


Mostafa Azzam

Digital HR & People Analytics Leader

Executive Director, the HR talent®

SHRM Facilitator & Consultant

HCI Senior Instructor & Faculty

Franklin Covey© Authorized Facilitator

Informa Connect Facilitator & Associate Consultant

Adjunct Faculty, American University in Cairo (AUC)

Award-Winning Speaker & Writer

“Top 50 Global HR Tech Influencers to Follow in 2021”


Mostafa Azzam is Founder and Executive Director of the HR talent®, with offices in both Canada and the Middle East. He boasts an impressive track record of over 28 years leading HR and L&D functions, globally. He is an HRM Consultant and an internationally acclaimed Master Facilitator, Keynote Speaker and Conference Chair. He is an authorized SHRM Facilitator and Consultant, an HCI Faculty Member and Senior Instructor, and a Franklin Covey© Approved Facilitator. Mostafa is also an Adjunct Faculty Member and Lecturer at the AUC, as well as a seasoned Leadership Coach, Psychometric Profiler and a prolific HR Writer.

Mostafa is widely recognised as a thought leader and globally respected authority on HR Analytics, Digital HR, Talent Management and Strategic HR. He helps HR practitioners and organizations realize their full potential through leveraging Data-driven HR and Analytics to drive and sustain improved business performance and outcomes. He has unique expertise setting up and managing leadership development programs for major industry players undergoing seismic organisational transformation shifts. Throughout his career, Mostafa’s unique skillset has helped maintain organisational capability and capacity at world-class standards for major industry-leading organizations such as British Petroleum (BP), Kuwait Oil Company (KOC), Saudi Chevron (SAC), Aramco, Maërsk (A.P. Møller), American University in Cairo (AUC) and the British Council.

Mostafa is recognized as one of the “Top 50 Global HR Tech Influencers to Follow in 2021” and one of the “Top Global HR Analytics Influencers for 2019.” He was also recognized one of the “100 Most Talented Global L&D Leaders in 2018,” where he was awarded the global “Learning & Development Leadership Award” and the “HR Best Practice Award” for his contributions to the fields of HR and L&D.

Mostafa was educated in the UK and holds a BSc. in Engineering and an MA in TEFL. He is bilingual and is natively fluent in both English and Arabic. He brings to his events a genuine passion and provocative insight that is truly remarkable and refreshingly invigorating!



“Mostafa is one of the finest L&D professionals I have known. He is a champion facilitator & a prolific speaker. I can safely say he is one of the finest speakers in the region.”

Head of Training & Development – QatarGas, Qatar

“Learning from Mostafa is an awesome experience. His approach is intellectually challenging and engaging. He uses his achievements & experiences to bring out the best in his participants. As an L&D professional, I wish I could be like him.”

Head of Learning, Development & Employee Engagement – FPH Corp. and First Gen Corp., Philippines

“Mostafa is one of the best HR experts in the world!”

Executive Chairman & CEO –Stantec (MWH), USA


Certificate in Learning & Development Management
Certificate in Learning & Development Management
Certificate in Learning & Development Management
Certificate in Learning & Development Management
HR Digital Transformation Course Facilitator
HR Digital Transformation Course Facilitator



⏰ Course Dates and Timings


16th – 18th October, 2023


9:00 AM to 3:00 PM, UAE time

1:00 PM to 7:00 PM, Singapore time

Courses Delivered




C++, CSS3