Request a Proposal
AI ProgramsTrainingDevelopmentConsultingBrowse all programsAboutClientsResourcesNewsletterRequest a Proposal
AI Programs / AI-Driven Employee Experience & Performance

AI-Driven Employee Experience & Performance

Listen, Engage, and Perform: Building a Continuously Improving Workplace with AI

3 daysNo coding neededApplied AI & Agentic Transformation
Request a Proposal Course leaflet (PDF)
Global HR Excellence Energy Summit: Mid-sessionGlobal HR Excellence Energy Summit
Course overview

Why this program

Employee experience and performance are two sides of the same coin: people perform best when they feel heard, supported, and fairly assessed. This three-day, practice-oriented program shows HR and people leaders how to use AI to listen continuously, understand what drives engagement, and make performance management more frequent, fair, and useful.

Participants explore AI across the employee lifecycle: onboarding, always-on listening and sentiment analysis, AI-powered HR service and self-service, continuous feedback and coaching, goal setting, and performance reviews. Throughout, the program addresses the human side of AI, including trust, transparency, privacy, and the risk of bias in performance data.

The program culminates in a hands-on capstone where participants build a working, agentic employee listening workflow using no-code tools: pulse feedback is collected and analyzed, themes and risks are flagged, and manager action plans are drafted and tracked, with human review at every step.

At a glance
PortfolioApplied AI & Agentic Transformation
Duration3 days
Designed and led byMostafa Azzam
Request a Proposal Download the course leaflet (PDF)
Course objectives

By the end, participants will be able to

01Map the employee journey and identify the moments that matter most for engagement.
02Apply AI to analyze surveys, open comments, and employee sentiment.
03Design AI-assisted onboarding, HR service, and employee self-service experiences.
04Use AI to support continuous feedback, coaching, and goal setting.
05Improve the fairness and quality of performance reviews with AI-assisted evidence.
06Protect trust by addressing privacy, transparency, and bias in employee data.
07Build a no-code, agentic workflow that turns employee feedback into tracked manager action.
The learning journey

From understanding to a working build

1 Map2 Listen3 Coach4 Protect5 Build

Capstone Project. Build an automated employee listening and action-planning workflow.

How it runs

This program follows our decision-centered learning design, combining:

  • Opening Challenges. Practical challenges that surface participants’ assumptions before frameworks are introduced.
  • Expert-Led Briefings. Concise, evidence-based input on concepts, frameworks, and emerging practice.
  • Case Studies and Simulations. Realistic situations with genuine choices, where participants decide, defend, and reconsider.
  • Hands-on Activities. Applying tools and frameworks, including AI tools, to participants’ own work.
  • Ready-to-Use Tools and Templates. Practical resources delegates can apply immediately in the workplace.

Who should attend

This program is designed for:

  • HR Directors and Employee Experience Leaders
  • Engagement, Culture, and Internal Communications Professionals
  • Performance Management and Rewards Specialists
  • HR Business Partners
  • HR Service Delivery and HR Operations Professionals
  • People managers responsible for team engagement and performance

Related programs

Browse all 102 programs →
Applied AI · 4 daysAI-Driven HR Process Excellence & Operational EfficiencyAI-Enabled Execution, Smarter Decisions, and Stronger Operational Performance for HRView program →Applied AI · 2 daysAI for BusinessFrom Traditional Tools to AI-Enabled WorkflowsFrom Traditional Tools to AI-Enabled WorkflowsView program →Applied AI · 2 daysAgentic AI in Practice: Building No-Code AI AgentsDesign, Build, Test, and Govern AI Agents That Get Real Work DoneView program →
A workshop in session

Bring AI-Driven Employee Experience & Performance to your organization

Request a Proposal