3-Day Online Instructor-led Training Course
Harness HR Technology and leverage Digital HR to strengthen your workforce resilience, improve your business agility and secure your talent competitiveness.
COURSE OVERVIEW
When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar! – George Westerman.
There has never been a more urgent need for organizations to convert to digital than now. As a result of the ongoing outbreak, a company’s ability to embrace and accelerate digital transformation will ultimately determine its success or premature demise. 66% of business leaders state that if they do not digitalize more in 2021, they will no longer be competitive. The “new normal” is already here and, to remain mission-critical to the business, HR must undergo its own transformation to succeed in this increasingly complex digital context.
The theory is simple: Go Digital or Go Home!
This highly interactive online HR Digital Transformation workshop explores the trending and disruptive technologies driving HRM 4.0 and the culture, mindset and strategy needed to digitalize your HR function and create user-friendly experiences for your team, customers and stakeholders in this “New Normal” of work. It is packed with critical insights into the digitalization of work, the workforce, and the workplace and is delivered by world-class trainer, Mostafa Azzam; recently featured one of the “Top 50 Global HR Tech Influencers to Follow in 2021,” one of the “Top 50 Global HR Analytics Influencers for 2019,” and one of the “Top 100 Most Talented Global L&D Leaders in 2018”.
COURSE OBJECTIVES
By the end of this intensive 3-day learning journey, you should be able to:
Understand the major technological trends that are disrupting Human Resources
Select HR Tech solutions that streamline the workflow within your organization
Build a business case for HR Tech deployment
Outline the elements of a healthy digital culture
Glean insight into the organizational and HR mindsets driving HRM 4.0
Develop a strategy to digitalize and e-enable the HR function in your organisation
Integrate your digital HR systems and become a true talent management function
WHO SHOULD ATTEND
HR Directors and Talent Managers from organizations with limited automation and a need to implement digital systems or expand their use of existing ones
HR Generalists and Professionals who need to update their HR Technology competencies in light of their current or future planned positions
HR Administrators with a need to enhance systems capabilities to improve their ongoing job performance
Business Owners, Executives and Managers with a need to understand the technologies available to the HR professional
COURSE METHODOLOGY
A balanced approach between PowerPoint presentation, facilitated discussion, case studies and action-learning, individual exercises and group-based activities will ensure the direct transfer of skills, information and relevant practical experience and will show you how to adopt an integrated platform approach in the development and deployment of a Digital HR framework that embraces true digitalization of HR.
COURSE OUTLINE
DAY 1
Human Resources, Technology and the Changing Role of HR
Learn how AI, machine learning, cognitive processing, embedded analytics, natural language processing, predictive algorithms, blockchain and mobile technology are changing the way HR and people programs work
▶ What is Technology?
▶ Human Resources and Technology
▶ Developing an HR Tech Strategy
▶ Disruptive Technology Trends
▶ Riding the Technology Wave
▶ Technology and Opportunity
▶ The Changing Roles and Responsibilities of HR
▶ Technology Implementation in Global Organizations
Review Questions
HR Digital Transformation and Disruption
Learn how HR Digital disruption is accelerating the transformation of HR activities, functions and models to leverage the opportunities of digital technologies
▶The 3 Ds of Transformation
▶ Why HR Digital Transformation?
▶ HR Digital Transformation Challenges
▶ HR Digital Transformation Trends
▶ Digital Transformation Impacts and Disruptive Changes
Review Questions
Developing a Digital Culture
Learn how HR supports the digital transformation of the business by creating a thriving culture where dynamic teams can collaborate easily and have access to the information they need to remain agile
▶ You do not change the culture by changing the culture!
▶ Workforce demographics are changing
▶ Embracing workplace flexibility – work is an activity, not a destination
▶ Hierarchical teams are out!
▶ Prioritizing digital transformation
▶ Creating a digital workplace
Review Questions
Case Study (Day 1)
Digital Transformation Journey of Alpha Corp. Malaysia and implications of business digitalization on HR
DAY 2
Building a Digital HR Strategy
Learn how Digital HR ensures business relevancy and enables continuous innovation
▶ Why HR Digital Transformations Fail … and Fail Again!!
▶ Asking the Relevant Questions
▶ Building a Business Case for Digital Transformation
▶ Developing Digital HR capabilities
▶ Defining a Digital HR strategy for Your Organization
▶ Defining Your Goals and Metrics
▶ Managing Digital Transformation and Change
Review Questions
The Future of Work – Cognitive Technologies and Social Networking
Learn how cultural orientation towards cognitive intelligence in organizations has resulted in negative as well as positive implications
▶ Cloud-enabled Work Infrastructure – The Effects of COVID-19
▶ People Analytics, Big Data, Artificial Intelligence (AI) and Intelligent Automation (IA)
▶ Organizational Network Analysis (ONA) – See Beyond the Obvious!
▶ Transforming the Employee Experience (EX)
▶ Enterprise 2.0: The Social Enterprise
▶ Social Networks: Privacy Concerns and Legal Considerations
Review Questions
The Digital Talent Management Organization
Learn how global organisations are leveraging digital Talent Management solutions and Design Thinking to push the boundaries and redefine the future of work
▶ HRIS? HCMS? Or HRMS?
▶ There’s No Way around the Cloud!
▶ Talent Data, Metrics & Analytics
▶ Talent Management Systems
▶ Workflow Management and KPIs
▶ Personas, Mapping and Design Thinking
▶ HR Technology Disruptions Currently Transforming the Talent Management Spectrum
Review Questions
Case Study (Day 2)
Beyond advertising vacancies: Social Networking at Jebel Ali Industries
DAY 3
Human Resource Information Systems and HR Portals
Learn how to use HR systems and portals to maximize effectiveness, flexibility, scalability and accessibility
▶Selecting, upgrading and implementing an HRMS
▶ Selecting an HRMS vendor
▶ Calculating the costs connected with an HRMS
▶ Identifying privacy and security issues
▶Maintaining an HRMS
▶ HR Portal Design
▶ Self-Service Portals
Review Questions
Technology-based Learning – From Elearning to Digital Learning
Learn how to utilize a wide variety of technologies to support organizational, team and individual learning as well as how to assess your needs and select and evaluate technologies and vendors
▶ The changing dynamics of workplace learning
▶ Learning Management Systems (LMS) and Learning Content Management Systems (LCMS)
▶ Simulations and virtual worlds
▶ HR and the basics of training design
▶ Selecting and evaluating technologies and vendors
▶ Managing and evaluating technology-based learning projects
Review Questions
Technology-based Recruitment
Learn the pros and cons of applying an e-Recruitment model and adopting an appropriate technology. Explore the paradigm shift associated with social media and cloud technology
▶ The pros and cons of e-recruitment
▶ Social Media as a recruitment medium: The key benefits
▶ e-Recruitment technologies: SaaS, Cloud Computing and the new paradigm shift
▶ Large scale e-recruitment systems: Planning is key
Review Questions
Technology-based Performance Management
Learn why, when and how to implement e-Performance Management technology and how to avoid the pitfalls
▶ Evaluation Methods and Tools
▶ Evaluation Data and Analytics
▶ Evaluation Dashboards and Reports
▶ Performance Appraisal and Management
▶ Feedback Collection Methods
Review Questions
Case Study (Day 3)
HRMS Selection at Parkwood University, Colorado
Capstone Project
The capstone project will let you put your new knowledge and skills into practice. The project covers a wide range of topics included in the course, such as strategy development, stakeholder mapping, flowchart design, business process reengineering, EX mapping and implementation planning.
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